Resources for Newcomers

Quick References

• 211 – Call for free – provide free information about community, social, health and government services located in Toronto in many different languages. You can also visit 211Toronto.ca to access information
• 311 – Call for information on City of Toronto services. You can also access information by visiting 311 Toronto 
• 911 – Access all emergency services within Toronto: Ambulance, Police, and Fire. You call dial 911 from any telephone, and you don’t need a coin when using a public telephone.

Basic documents

• Birth, death or marriage certificates – Government of Ontario
       –  Birth certificate
       –  Marriage
       –  Online application for birth, death and marriage certificates
• Driver’s license  – Ontario Ministry of Transportation
• Passport / Travel documents – Passport Canada
• Social Insurance Number – Service Canada
• Health card
• Ontario Government Online services

 Citizenship

• Apply for citizenship 
• Citizenship Test – Toronto Public Library 
• Prepare for the citizenship test – CIC website  

Community Safety

• Preparing for emergencies
        –  Emergency Management Ontario
        –  Public Safety Canada
• The Little Black book of Scam

Employment

• Working in Canada – job search in Canada
• Employment Ontario
• Foreign Credential Assessment
• Information Centre for Foreign Credentials
• Foreign Credential Referral office
• Job and Labour Market information
• Job Bank & Job Search
• Service Canada
• Charity Village
• Business start-up assistant – Canada Business

Education

• Education  – Government of Canada
• Ontario Ministry of Training, Colleges, and Universities
• Student loans – Ontario Students Assistance program
• The Ontario Graduate Scholarship Program (OGS)
• The Social Sciences and Humanities Research Council Scholarship (SSHRC)
• Welcome to Education – Program and resources for newcomer student sucess – New !

Financial Assistance/ Services

• Universal Child Care Benefit,  Child tax benefit,  Child disability benefit: Canada Revenue Agency
• Employment insurance benefits – Service Canada
• Ontario Disability Support Program (ODSP) Handbook
• Social Assistance
• Maternity and parental benefits – Service Canada

Government Services

• Ontario Immigration
• Newcomer Settlement Program
• Service Canada  – Federal services
• Service Ontario – Provincial services
• Services for Newcomers 

Health

• City of Toronto health services and information
• Health care programs and services for newcomers to Ontario
• Services and information related to health services:
        –  Ministry of Health and Long term care
        –  Govt. on Ontario
• Community Health resources
• Navigating Mental Health Services in Toronto – A guide for newcomers community
• Finding mental health services in Toronto:
        –  Canadian mental Health Association
        –  City of Toronto

Housing

• Ontario Residents – provincial resident online resource
• Housing for Newcomers – newcomer housing resources
• Information Guide to the Residential Tenancies Act (available in different languages)
• Rent increase guideline

Buying a home:

• Service Canada
• Canada Mortgage and Housing Corporation

Immigration

• Ontario Immigration.ca – provincial immigration online resource
• CIC – federal immigration website
• MCI – provincial immigration website
• Immigration and Settlement Guide

Language

• Language Assessment and Referral Centre
• Learn Speak Live – language and newcomer services resources
• Improve your language skills
• Learning French online

Legal Services

• Find answers to everyday legal questions
• Legal Education materials: CLEO

Recreation

• Recreation Programs and Activities

Settlement

• A Guide to Programs and Services for Newcomers to Ontario
• Newcomer Settlement Agencies by Location
• Settlement.org – newcomer services in different languages
• Services for people with disabilities 
        –  Service Canada
        –  Persons with Disabilities online
        –  Disability Accessibility

Volunteering

• Volunteer Toronto – volunteering and mentorship opportunities
• Volunteer Opportunity at Toronto Public Library

Youth Services

• After School Newcomer Hubs at Toronto Public Library
• Frontline partners w/ youth network
• Partnership to Advance Youth Employment (PAYE)
• Services for Youth – Government of Canada
• Services for Youth and Students – Service Canada

Others

• OCASI’s Migrant Worker Guides inform Temporary Foreign Workers – New !
• Toronto Community Resource Guide for not status immigrants – (in different languages)